Shopify vs Squarespace — Which is Better?

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In this Shopify vs Squarespace comparison, I test two of the best-known website builders on the market — and help you decide which one is right for your business.

Let’s start things off with a look at how the two platforms have quite different histories — and why this matters.

Shopify and Squarespace: two different histories

At first glance, Shopify and Squarespace look like similar tools. They let you create a website and sell products, even if you don’t have any design or coding skills.

But they have different histories — and started life with different purposes. Squarespace was initially created as a solution for building and maintaining content–based websites, while Shopify was specifically designed as a solution for making an online store.

But with the addition of ecommerce to Squarespace’s feature set, and an increase in the number of content-creation tools available for Shopify, the two platforms have become a lot more similar — and these days, you can technically use either to create a content-driven website OR sell products online.

But which one is better for your business? Answering this question starts, helpfully, with another one…

Are you trying to build a ‘website’ or an online store?

When deciding between Squarespace and Shopify, the first question you need to ask yourself is this: what am I trying to build, a website or an online store?

Of course, an online store is technically a website too, but in this context, by ‘website’ I’m talking about an online presence that prioritizes conveying information — for example, a blog, a news site, a brochure site, a magazine, a photography portfolio etc.

By ‘online store,’ I mean something where selling products is the primary goal.

Let’s take a look at the website-building stuff first.

Building a content-driven website

If your focus is on building an informative website, then design features and content management tools are going to be the priority — and it’s fair to say that Squarespace beats Shopify on both.

Squarespace’s templates are excellent; its content management system (CMS) is intuitive and easy to use; its photo editing and displaying tools are superb; and its blogging features are — on the whole — very strong.

However, what you have to bear in mind with Squarespace is that it takes a fairly strict ‘walled garden’ approach to website building.

By this, I mean that it’s quite a ‘closed-off’ system — integrating third-party apps is not always straightforward and, unlike Shopify, Squarespace doesn’t give you full access to your site’s code.

Despite this, many users will find Squarespace a very good website builder for creating a content-driven site, because:

The bottom line is that, used well, Squarespace can let you create a professional-looking site very quickly, and it gives you a lot of nice ways to display content — especially blog posts and images.

Now, although Shopify has traditionally been weaker in this area, over the past couple of years it’s been catching up. This is due to the rollout of an improved theme format — Shopify OS 2.0 — and a new drag-and-drop editor (more on which shortly). However as things stand, Squarespace still remains the better option for creating content-driven sites.

But what about building online stores?

Building an online store

As you might expect, when it comes to the ecommerce features of both products, Shopify’s heritage as a dedicated online store builder means that its selling tools are considerably more developed than Squarespace’s.

Unlike Squarespace, Shopify offers:

I’ll go through all the above in depth in just a moment.

But first, let’s take a quick look at pricing, because how much ecommerce functionality you get with both Squarespace and Shopify depends entirely on how much you’re prepared to pay.

Pricing plans

Key differences between Squarespace plans

Squarespace provides four monthly pricing plans:

You can also make use of a two-week free trial (with extensions to this available upon request). This extendable trial can be accessed here.

Now, significant discounts for all of the above plans can be accessed if you purchase one on an annual basis. When you do, the above four plans work out at $16, $23, $28 and $52 per month respectively.

There’s also a ‘Squarespace Enterprise’ plan available which, as its name suggests, is aimed at more corporate users. This plan provides additional levels of support with design, SEO and security; pricing for it is negotiable based on requirements.

In terms of the key differences between the main Squarespace pricing plans, the key things to watch out for are as follows:

Key differences between Shopify plans

Shopify offers five monthly pricing plans:

As with Squarespace, a free trial for Shopify is available. However, this is quite different in nature to the Squarespace one, in that it lasts just 3 days, rather than 14.

However, Shopify is currently trialling a new system where you pay $1/mo for three month’s access to Shopify. This effectively gives you over 90 days to build and use your store, for a minimal fee.

You can access this trial via this special link — note that it will be available for a limited period only.

A 25% discount is also applied if you pay upfront for your Shopify plan — the ‘Basic’, ‘Shopify,’ and ‘Advanced’ plans work out at $29, $79 and $299 respectively when paid for annually.

The key differences to watch out for between Shopify plans are as follows:

Point-of-sale (POS) functionality — which lets you use Shopify to sell not just online but in physical locations too — is included on all plans except the ‘Starter’ one.

However, to access advanced POS features, you’ll need to pay an additional fee of $89 per month, per location. These include multi-location in-person selling, the ability to work with an unlimited number of staff, buy-and-collect options and more.

(I’ll discuss POS in more depth shortly.)

Transaction fees and credit card fees

On top of the standard pricing plans, there are transaction fees and credit card fees to consider.

Transaction fees are a percentage fee of your sales charged by your ecommerce platform.

Credit card fees are a percentage fee of your sales charged by the company you choose to process your credit card payments, otherwise known as a ‘payment gateway.’

With Shopify, you have the choice of either using Shopify Payments — Shopify’s built in payment processor — or a third-party payment gateway.

If you use Shopify Payments, you’ll avoid transaction fees entirely on all plans except the ‘Starter’ one (which applies a rather high 5% fee to all transactions).

You will still be charged credit card fees when using Shopify Payments, however. These vary by country and plan, but in the USA you’re charged a processing fee of between 2.5% and 2.9% on every sale made through your online store.

If you use a third-party payment gateway to process your credit card transactions, you’ll have to pay Shopify an additional percentage of the transaction. On the ‘Basic’ plan or higher, this fee will be 0.6% to 2%, depending on plan; the ‘Starter’ plan involves a 5% transaction fee.

One thing to watch out for with regard to Shopify Payments is that you can only use it if you are selling from certain countries (these include most of the EU countries along with the US, UK, Australia, Hong Kong SAR and Japan).

Shopify users who are not based in a supported country will have to use a different payment gateway — but the good news is that 100+ external gateways integrate with Shopify.

With Squarespace, transaction fees depend on what you are selling.

If you’re selling physical products or ‘one-off’ downloads, transaction fees are only applied if you’re on a Squarespace ‘Business’ plan, and the rate is 3%. (On the two commerce plans, no transaction fees are applied when you make these sort of sales).

With more ‘complex’ digital products — online courses, memberships, video on demand etc — a rather enormous 9% transaction fee applies on all Squarespace plans unless you purchase a ‘digital products’ add-on plan. Doing so can reduce or eliminate your transaction fees.

The available ‘digital product’ add-on plans are as follows:

(These fees can be reduced considerably if paying on an annual basis).

In terms of the credit card fees for Squarespace, the rate is determined by your chosen payment gateway — Squarespace Payments, Stripe or PayPal (the three options provided by Squarespace for processing credit cards — I’ll discuss payment gateways in more depth in just a moment).

When using Squarespace’s own payment gateway, Squarespace Payments, US users will be charged 2.9% on each sale, plus a 30c charge.

Payment gateways

Shopify can be used almost anywhere and in most currencies, because it allows you to use over 100 ‘payment gateways’ (software that processes credit card transactions).

By contrast, Squarespace offers just three main payment processing options: its own payments solution, Squarespace Payments, or alternatively Paypal or Stripe.

(US-based merchants who use Squarespace’s Point of Sale feature can also use Square to accept in-person payments. More on this shortly.)

While the Squarespace payment processing options cater for a wide range of credit card types and let merchants in some countries accept staggered payments via AfterPay (known as Clearpay in the UK), it’s important to note that there is no Squarespace support for Google Pay.

So overall, Shopify is the more attractive, professional option from a payment processing point of view — the flexibility provided for accepting payments is significantly greater.

Now, with a look at pricing and payments out of the way, I’m going to dig into the key features of Shopify and Squarespace and see how they compare.

Key features of Shopify and Squarespace

Interface and ease of use

Shopify and Squarespace’s interfaces are quite similar in terms of layout — both give you a menu on the left-hand side of the screen that you can use to access different parts of the content management system (settings, site design, analytics etc.).

The right-hand side of the screen can be used to edit content, view data, add products and so on.

On the whole I would say that Squarespace’s interface is the more elegant of the two; I’ve generally found it a bit easier to use than Shopify’s, especially where general content management is concerned.

Its approach to setting up site navigation and its superb ‘layout engine’ — which allows you to drag and drop content into pages in a very user-friendly way — make it extremely easy to use.

And, with the recent release of its ‘Fluid Engine’ drag-and-drop editor, Squarespace now provides users with unprecedented flexibility regarding how they design their site.

Significantly, Fluid Engine allows for the creation of different versions of a site for desktop and mobile (something that Shopify doesn’t currently facilitate without coding).

Squarespace’s ecommerce features are arguably slightly easier to use too — but that said, this is probably because there are fewer of them available.

While by no means difficult to use, my view is that Shopify’s user interface is not quite as slick or intuitive — and setting up pages with it can take a bit longer than in Squarespace.

That said, Shopify’s content management system has been much improved over the past couple of years, thanks to the rollout of its “Online Store 2.0” interface. This improved version of Shopify provides a drag-and-drop editor that lets you — in a similar way to Squarespace — use content sections and blocks to create highly customized, attractive page layouts.

Now, Shopify OS 2.0 is unquestionably a big step up from Shopify’s old, text-focused, WYSIWYG editor. But even with the improvements made to it, my view is that Squarespace’s layout engine remains the more flexible and intuitive tool for general presentation of content.

This is because Shopify’s drag-and-drop editor doesn’t let you edit individual pages. Instead, you use it to edit templates which you then apply to pages (with the core page content still being edited using a WYSIWYG editor).

If this sounds a bit confusing, you’re right, it is! But you do get used to it (and according to information provided in a recent ‘Shopify Editions’ news bulletin, an improved version of the Shopify drag and drop editor is in the pipeline).

Now — and sticking with the topic of presentation — let’s take a look at templates.

Templates and visuals

As discussed above, Squarespace templates are gorgeous.

Although this is a very subjective area, I feel they are more contemporary or varied in nature than the free templates available from Shopify. And, as things stand, there are considerably more free templates to choose from in Squarespace — I counted 180 bundled templates for Squarespace to Shopify’s 13.

And there’s definitely a ‘wow’ factor with certain Squarespace templates that sets them apart from those offered by similar website builders and ecommerce platforms, including Shopify.

However, a lot of the Squarespace templates — and this is in keeping with the issues discussed above regarding content presentation vs selling online — are geared towards creative users who want to blog, or showcase an art, music or photography portfolio.

Of the 180 Squarespace templates currently available, I only spotted a few that could be classified as dedicated online store themes (that’s not to say, however, that you can’t sell products using the others — you might just have to play around with the design a bit more first).

Depending on your chosen Squarespace template, you’ll find lots of nice visual effects in play, with images and text that gracefully fade in and out as users scroll through a site.

And Squarespace templates can be further enhanced, thanks to built-in integrations with Unsplash and Getty images (stock photo sites that offer free and paid-for images respectively).

These integrations provide you with a very easy way to add stock images to your website — when adding a picture to a page, you can simply use a search box to find something suitable on either service.

Both integrations are great and are particularly helpful to bloggers who need to find strong images quickly to accompany their posts, or Squarespace designers who are working on sites for clients who have not supplied any photos.

The Unsplash integration is particularly welcome, given that the quality of its free images is in most cases pretty high.

And if all that wasn’t enough, Squarespace makes it really easy to create stunning video backgrounds on any page, either by uploading your own video or providing a Youtube / Vimeo URL. A range of video playback speed options and colour filters let you further customize your video background.

Although Squarespace has a great reputation when it comes to templates, Shopify is by no means a slouch in the visuals department. The free Shopify templates are aesthetically pleasing and, in my view, much better than a lot of the ‘out-of-the-box’ templates provided by competing platforms.

Additionally, if the 13 free Shopify templates don’t meet your requirements, there is a Shopify theme store you can buy a ‘premium’ template from.

The template store gives you 210 paid-for Shopify themes to choose from, many of which contain a few variations. When these variations are taken into account, there is arguably a wider range of templates available from Shopify than Squarespace — so long as you don’t mind the additional cost of using a premium theme (prices vary but usually involve a one-off fee of between $100 and $500).

The paid-for Shopify templates are similar in quality to the Squarespace ones, offering contemporary design features such as full-bleed content and video backgrounds, and helpful ‘feature filters’ are provided to help you narrow down the template selection to themes that are most likely to meet your requirements.

As with Squarespace, you can use a built-in library of royalty-free stock photos to populate your themes with imagery.

Finally, all the Shopify and Squarespace themes are responsive, meaning that templates automatically resize themselves to suit the device they are being viewed on — mobile, tablet or desktop computer. This gives both platforms a key advantage over competing platform Wix, which doesn’t offer truly responsive templates.

For me, the bottom line with templates is that both Shopify and Squarespace provide a wide range of attractive template options, with Squarespace — as you might expect having read this far! — being the more obvious choice for content-driven websites and Shopify being the more obvious choice for those wishing to make an online store.

Editing site code in Shopify and Squarespace

Shopify gives you very extensive control over the code of your site — you get full access to the HTML and CSS of your website on all plans except the ‘Starter’ one.

With Squarespace, on the ‘Business’ and higher plans, you can edit the CSS and certain bits of HTML. These plans let you insert code blocks onto pages, or inject HTML into the header of your site.

One thing to be aware of however is that the level of customer support you can expect from both Shopify and Squarespace may become more limited when you add CSS or HTML (more on support shortly).

Another point to note is that coding in Shopify involves using its proprietary ‘Liquid’ template language, which may present a learning curve to some. (For the record, my coding skills are pretty basic, but I got to grips with Liquid relatively easily.)

Overall, when it comes to giving you control over your code, Shopify takes the win.

Importing and exporting content

Squarespace imports and exports

It’s easy enough to get content and products into Squarespace. Helpful ‘wizards’ are provided to help you import pages, posts and other content from WordPress, Blogger and Tumblr; and, so long as you are on a ‘Business’ or ‘Commerce’ Squarespace plan, you can import products via CSV or, using an import tool, from Shopify, Etsy or Big Cartel.

When it comes to exports, you can export pages, posts and images to WordPress format. This gives you a bit of flexibility should you ever wish to migrate your site to another platform.

There are limitations to watch out for when it comes to exporting products from Squarespace, however:

Shopify imports and exports

Shopify lets you import and export products easily enough via CSV and, unlike Squarespace, doesn’t place any restrictions at all on exporting digital products.

For more extensive importing functionality — for example, bulk upload of digital products — third-party apps like ‘FetchApp’ can be used.

As for importing and exporting pages and blog posts, this isn’t really doable out of the box with Shopify (unless you’re on a Shopify Plus plan). But again, third-party apps can help here: for example, the ExIm app (pictured below) gives you a good range of options for getting your content in and out of Shopify.

And with Shopify you can make use of apps — like ‘Rewind’ — that back up your entire site automatically and according to a defined schedule. There’s nothing comparable available for Squarespace.

The key takeaway here is that if you are planning on hosting thousands of products or blog posts on your site, or envisage migrating to another platform in future, the safer option is Shopify.

Product management

The type of products you can sell

Both platforms let you sell physical goods, digital goods and subscriptions.

Shopify has an immediate edge when it comes to physical products, because it lets you sell as many of them as you like, while Squarespace limits you to selling 10,000 (that’s still loads, and probably fine for most users — but for ‘pro’ merchants and dropshippers, this is something to bear in mind).

Shopify wins again when it comes to digital goods, because it is much more generous regarding the size of the product you can sell — it lets you sell files of up to 5 GB in size, which dwarfs Squarespace’s 300 MB limit.

As for subscriptions, Squarespace lets you do this ‘out of the box’ (but only on its ‘Commerce Advanced’ plan). In Shopify, you’ll need to make use of an app to facilitate them, but on the plus side, a free one — ‘Shopify Subscriptions’ — is available.

It’s worth pointing out however that if you want to use Squarespace’s built-in subscription feature, you’ll pay significant transaction fees — 9% — unless you purchase a dedicated digital products plan.

There are two ways to do this — you can either:

Both of these start from $9 per month.

If you’d like to create a digital subscription, members’ area or online course in Shopify, you’ll always need to use a third-party solution — for example, the ‘Locksmith’ app (which starts at $12 per month) or the ‘Courses Plus’ app (which starts at $29.99 per month).

Product options and variants

In Shopify, you can create just three options for your store products — for example, color, size or material. By contrast, Squarespace lets you create up to six.

Shopify lets you list 100 ‘variants’ of your products based on the options you’ve created. (Variants are combinations of product options — for example a large blue t-shirt would be one variant, a small red t-shirt another and so on).

Squarespace is again more generous here, giving you a 250 variant limit.

That said, you can get around variant limitations entirely in Shopify, so long as you are prepared to pay for a third-party app to do so — a popular solution for this being the ‘Infinite Options’ app. And it’s worth noting that from 2025, Shopify’s variant limit is set to increase to 2,000.

But for now, when it comes to ‘out-of-the box’ flexibility for product options and variants, it’s a win for Squarespace.

Product images

One thing that I feel is handled considerably better by Squarespace than Shopify is product images.

With Shopify, unless your images have a consistent aspect ratio, they will be laid out in a pretty incoherent manner — visitors to your site will see an unattractive mish-mash of differently-sized photos in your product catalogs.

When working on Shopify sites, I’ve found that are two ways to get around this problem: first, you can manually edit all your images (either using a photo editing app like Photoshop, Canva, Adobe Express or Shopify’s built-in picture editor) so that they all have the same aspect ratio — but this is a bit of a pain.

Alternatively, you can make use of a third-party Shopify app such as ‘Pixc’ to resize images on your store automatically after you upload them (fees will apply if you use this app to process more than 50 images, however).

Neither workaround is ideal; it would be better if Shopify just allowed you to set a standard product image ratio out of the box that could be used across all images in your store.

Squarespace provides a much better approach here: you simply pick an aspect ratio for your product images and the system will automatically crop all your pictures to that ratio.

If you like, you can also specify a ‘focal point‘ for individual product images in Squarespace — this part of the photo will be emphasized within the cropped image (see my screenshot below to see how this works). In an era of responsive websites, this focal point feature is important, because it helps ensure that the main part of your image is foregrounded whenever your image is automatically cropped for viewing on smaller screens.

(Shopify lets you set focal points for regular images, but oddly not for product ones).

So, when it comes to image management, it’s a definite win for Squarespace.

Dropshipping in Squarespace and Shopify

Many people who dip their toes into the waters of online retailing do so because they want to start dropshipping products.

Dropshipping is a method of online retailing where you don’t keep what you’re selling in stock — instead, you take an order, send it to a supplier, and they send the goods to the client.

(Check out our video below for more details on how it works).

With dropshipping, your online store essentially becomes a ‘middle man’ for another business. The plus side of this model is that it lets you start a business without a significant investment; the downside is that profit margins tend to be quite low due to high levels of competition. Additionally, it’s hard to be sure of the quality of the dropshipped goods you’re promoting and whether they were produced ethically.

Pros and cons of dropshipping aside, if you’re interested in starting a dropshipping business, Shopify is better than Squarespace.

There is a very large range of dropshipping apps available for Shopify to help you source and sell inventory — I counted 623 while researching this piece. These include integrations with key services like DSers (AliExpress), Spocket, Modalyst and many others.

Although Squarespace doesn’t offer nearly as many dropshipping integrations to its users, the number of ‘extensions’ that facilitate dropshipping has been gradually increasing.

Available dropshipping extensions for Squarespace now include:

It’s great to see Squarespace starting to provide more dropshipping options — but because of its much more extensive range of dropshipping apps and integrations, the winner in this area remains Shopify.

Point of sale (POS) in Shopify vs Squarespace

Point-of-sale functionality allows you to use card readers — and other selling hardware — in conjunction with your online store, to sell in a physical location (a retail outlet, market stall, event etc.).

Not only does POS let you take payment for goods, it lets you link your selling hardware (card readers, tablets etc.) to your online store’s back end too — meaning that your inventory levels remain accurate, regardless of whether you make an online or an offline sale.

Both Shopify and Squarespace offer POS features — Shopify via a built-in POS system and Squarespace via an integration with Square, an ecommerce company that specializes in providing POS hardware.

The main difference between the Shopify and Squarespace POS offerings boils down to what selling hardware you can use.

The Shopify point of sale hardware range is very extensive — it lets you sell in person using hardware like barcode scanners, card readers, cash drawers and receipt printers (to name just a few of the available POS items). You can buy any of these tools individually, or as a package.

You can purchase this POS hardware directly from the Shopify Hardware Store in an increasing number of countries, including Australia, Canada, the EU, New Zealand, Singapore, the UK and the US.

Outside these territories, supported hardware is available from authorized resellers.

By contrast, Squarespace’s built-in POS system only allows you to integrate the Square card reader into proceedings — and only if you are based in the United States.

(You use an iOS or Android device in conjunction with this reader to accept payment at point of sale.)

Shopify also offers several other POS features that are not available from Squarespace yet, including staff accounts, permission setting, staff PINs and store management. However, you will need to invest in an $89 per month, per location add-on — ‘Shopify POS Pro‘ — to avail of most of this functionality.

Interestingly, if you only want to use Shopify as a POS solution, this is possible too — you just sign up to its ‘Starter’ plan, which costs $5 a month. Squarespace doesn’t give you a similar low-cost solution for accepting in-person payments.

Finally — and unlike Squarespace — Shopify POS lets you sell in a relatively large number of locations, with the following inventory location limits applying per plan:

Combined with its extensive range of POS hardware, Shopify’s multi-location selling features mean that it can technically be used as a professional solution for accepting payment in multiple retail outlets. By contrast, Squarespace POS is more geared towards casual selling in one location.

Now, it should be said here that there IS a way to extend Squarespace’s POS functionality, and that’s via a recently introduced add-on for the platform — the ‘SKU IQ’ extension. This lets you connect Squarespace to third-party POS platforms, including well-known solutions like Square, Clover and Lightspeed. However, using this extension involves a $45 monthly fee, plus whatever the third-party POS system charges you — and you’ll have a bit of configuration work to do.

So ultimately, if POS is important to you, the better option is nearly always going to be Shopify, especially if you’re based outside the US.

Multi-currency selling

You tend to get more online sales if you sell in the currency used by your site visitors.

So, if you’re selling in multiple countries, it’s good to let your potential customers choose their own currency — or, better still, to present your products in your site visitors’ currency automatically.

Now, as things stand, Squarespace doesn’t let you do any multi-currency selling at all.

But thanks to its ‘Shopify Markets’ feature — which lets you define geographical regions (‘markets’) featuring languages and currencies of your choice — Shopify does.

This only works however if you are using Shopify Payments as your payment processor. If you live in a country where Shopify Payments is unavailable, you’ll need to use a third-party app to handle multi-currency selling instead.

It’s worth noting however that to apply duties or import taxes with Shopify, you’ll need to be on a more expensive plan — ‘Advanced’ or ‘Shopify Plus’ — the costs for which are significant.

Creating multiple markets with Shopify can get expensive too — if you want to work with more than three of them, you’ll need to be on an ‘Advanced’ plan (and pay an additional $59 per market fee) or a ‘Shopify Plus’ plan (which bundles 50 with your subscription).

But overall, its multi-currency features are extremely useful and the winner when it comes to international selling is, without question, Shopify.

Multilingual selling

Shopify has made great strides recently to provide functionality that enables you to present your content in multiple languages — using the ‘Shopify Markets’ feature, you can create up to 20 different language versions of your website on all paid-for plans except the ‘Starter’ plan.

When you enable multi-language selling in Shopify, a language folder is added to your domain. So you’ll end up with www.myshop.com/fr/, www.myshop.com/de/ etc.

If you prefer, you can also use an international domain — myshop.fr, myshop.de etc. (doing so can provide some SEO benefits).

As for Squarespace, although you can technically use the platform to create different language versions of your website, you’ll have to use a paid-for third-party app to do so: Weglot.

As the video below shows, this is very straightforward, because Squarespace has recently teamed up with Weglot to provide a ‘deep,’ official integration.

Costs for using Weglot can be really high however — as you can see from the pricing table below, if you translate your Squarespace site into 20 languages, you’re looking at a monthly fee of $769.

(That’s not really sustainable for a lot of the types of users who turn to DIY website builders like Squarespace).

So, although Squarespace does now make it fairly easy to translate websites, because of the (potentially huge) expense involved in doing so, I’m going to give the win here to Shopify.

Shipping options

Both Squarespace and Shopify allow you to set the following shipping rates:

Shopify goes one better by allowing you to set price-based rates too.

Abandoned cart saving

A key difference between the Shopify and Squarespace pricing structure involves abandoned cart saving — a feature that lets you automatically email people who left your store midway through a purchase, encouraging them to complete it. This functionality can significantly increase the number of sales from your store.

Now, abandoned cart saver functionality is available on nearly all Shopify plans — only the $5 ‘Starter’ plan doesn’t feature it. On Squarespace however, you only get abandoned cart recovery features on its most expensive ‘Commerce Advanced’ plan, which costs $72 per month (or $52 per month if paying for your plan annually).

What’s more, the abandoned cart recovery feature in Shopify is considerably more sophisticated than Squarespace’s — it gives you the option to create fully editable workflows that let you specify the exact conditions that should trigger an abandoned cart reminder. You also get more control over how many reminders are sent.

So, if abandoned cart saving is an important feature for you, it’s a clear win for Shopify.

Tax calculations in Squarespace and Shopify

With Shopify, you can apply the correct tax rules automatically for most countries. This feature is particularly useful for merchants selling digital goods (music products, ebooks etc.) in the EU.

This is because when your business sells a digital product to consumers in EU member states, VAT MOSS (‘VAT Mini One Stop Shop’) requires you to charge value added tax at the rate due in the consumer’s country.

When using certain ecommerce platforms to sell digital goods, I’ve found VAT MOSS to be a massive problem — one that is easily solved by Shopify though, because it calculates and applies it all automatically for you (when you use its free ‘Digital Downloads’ app).

As for Squarespace, if you’re on one of its commerce plans, an integration with the automatic tax calculation service TaxJar is included — but only for US merchants. This means that many non-US users will end up having to set up their sales taxes manually in Squarespace (including VAT MOSS).

So, when it comes to calculating sales taxes — and especially for non-US merchants — it’s another clear win for Shopify.

Selling on other sites with Shopify and Squarespace

Both Squarespace and Shopify let you sell not just via a website but on other ‘sales channels’ too — you can use either website builder to sell on platforms like Facebook, Instagram, eBay and Amazon.

Depending on the sales channel involved, you may need a paid-for app or extension to do so (and this can be expensive where Squarespace is concerned, because the extension you’ll need for doing this, Trunk, starts at $35 per month).

What’s particularly nice about Shopify when it comes to selling on other websites is that you can use its ‘Buy Button’ feature to embed products on any sort of online presence that permits you to add a snippet of code to it.

So, for example, if you were reaching out to bloggers asking them to review a product, you could give them the option to add a ‘product card’ (example below) to their posts — this would allow their readers to purchase it really quickly and easily.

Currently, there’s not an equivalent feature available from Squarespace.

Reporting

I’ve always found Shopify to be a better option than Squarespace in the reporting department. Although the Squarespace reporting offering has improved quite a bit over the past couple of years, the stats provided are still of a much more basic nature than those found in Shopify.

In Squarespace, you’ll find a simple but effective overview of site visitors, traffic sources and sales — but Shopify’s analytics offering is much more extensive, giving you a set of detailed reports that include:

If you like, you can use Shopify to create your own custom reports too. However this option is only available on its ‘Advanced’ plan (and thus involves fairly substantial additional outlay).

Similarly, Squarespace charges a premium for more advanced reporting features — if you want enhanced ecommerce analytics, you’ll need to be on one of the more expensive ‘commerce’ plans.

But even if you do opt for one of these commerce plans, you’ll find that although they let you access a couple more ecommerce reports (containing purchase funnel and abandoned cart data), they’re pretty basic in nature and not as informative as the kind of data you can access in Shopify.

SEO (Search Engine Optimization) in Squarespace and Shopify

Squarespace and Shopify both handle the basics of search engine optimization well, giving you good control over all the key ‘on-page’ SEO elements.

I’ve found that both platforms make it easy to access and modify:

I’d argue that Shopify makes staying on top of SEO a little bit easier than Squarespace, however.

First, for all products and pages, Shopify generates a page title and meta description automatically based on the content of your page. A lot of the time — particularly where products are concerned — this provides a very good starting point for SEO.

Squarespace doesn’t do this.

And I feel that Shopify handles URL redirection better than Squarespace, too. If you change a page’s URL, Shopify will immediately prompt you to create a 301 redirect to that page.

(Redirects tell search engines about the new URL and help protect your search rankings).

And significantly, this is done automatically for you (see my screenshot below).

By contrast in Squarespace, if you change a page URL, you will have to manually create the 301 redirect (the process for which is a bit fiddly; and creating 301 redirects is quite easy to forget to do).

Shopify also gives you more control over your robots.txt file (which lets you specify which pages you want to exclude from indexing by search engines).

And significantly, you can integrate Yoast SEO with Shopify — this is a popular, sophisticated SEO tool that assesses your pages and gives you an easy-to-action list of recommendations for improvements.

WordPress aside, no other website building platforms except Shopify let you use Yoast SEO, so this integration — costing $19 per month — represents something of a unique selling point for the platform.

(That said, a tool that aims to provide a similar service to Yoast is now available in the Squarespace extension store — SEO Space. This lets you perform basic website audits and keyword research, but costs rather more than Yoast — $45/mo).

When it comes to the very technical aspects of SEO — Core Web Vitals (Google’s site speed and stability requirements) and page speed — you have limited control over these with both Shopify and Squarespace. This is because both platforms use their own servers and proprietary code and templates.

So long as you don’t overdo it with web fonts and large images, however, I’ve found that it’s possible to meet Core Web Vitals standards with both platforms.

Shopify gives you more data here, though, in the form of a relatively new Core Web Vitals dashboard; this aims to help store owners understand and meet Core Web Vitals requirements. Here’s a ‘web performance’ report I pulled in Shopify using it:

As you can see, it gives users a good picture of how a store is measuring up against the key Google metrics. What it doesn’t do however is provide actual recommendations on how the necessary improvements can be made. For that, it’s a case of consulting a Shopify developer or investigating a Core Web Vitals app in the Shopify app store (of which there are an increasing number available).

User account limits

When it comes to user accounts, Squarespace is much more generous than Shopify. While on most of its plans Squarespace lets an unlimited number of users access your site dashboard, Shopify limits this kind of access tightly, with the following number of accounts provided on each of its main plans:

(These are in addition to one ‘store owner’ account).

For me, these ungenerous user limits probably represent one of the most frustrating aspects of Shopify — even having multiple contributors to a blog can force you onto a more expensive plan than you might otherwise need.

Domain registration

When you purchase an annual Squarespace plan, you get a free custom domain name — yoursitename.com etc. — with it. This lasts for one year, after which you’ll have to pay for your domain name yourself.

Although you can also use Shopify to register a custom domain name, there is a cost associated with this (its domain names start at $15 per year).

You can also buy domain names separately through Squarespace too, if you like — these are normally charged at $20 per year, but sometimes the company offers discount deals on them (allowing you to get your first year of service for $4).

The advantage of sourcing a domain from either Squarespace or Shopify is that you won’t have to worry about configuring domain name settings (DNS) when launching your store. Connecting your domain to your Squarespace or Shopify site will be extremely easy, with all the settings pre-configured for you.

The disadvantage is that if you buy a domain from Shopify or Squarespace, you are placing all your eggs in one basket — if for whatever reason you lost access to your Shopify or Squarespace account, and you had bought a domain from either platform, you would be losing access not just to your content management system but your domain name too.

Given that a domain is hugely important to a business (particularly well-established ones), this is a risk best avoided — I personally think it’s safer to buy a domain using a reputable third-party provider and tweak the DNS settings (which is not a terribly difficult job anyway) to map the domain to your Squarespace or Shopify website.

In terms of the range of domain names that you can buy from Squarespace or Shopify, you’ll find that neither platform offers as many top level domain (TLD) options as a dedicated domain name provider. For example, you might find that your country’s TLD domain is not catered for.

Marketing tools

Email marketing in Squarespace and Shopify

An extremely important aspect of running a website is capturing email addresses — your ability to communicate effectively with leads via e-newsletters is vital to business growth.

So let’s look at how Squarespace and Shopify compare on this front.

Integrating an email marketing tool with Squarespace and Shopify

Both Squarespace and Shopify allow you to capture email addresses to a third-party email marketing solution of your choosing — GetResponse, Campaign Monitor, Mailchimp or AWeber etc.

With the exception of Mailchimp, which is very easy to integrate with Squarespace, connecting email marketing solutions is generally easier in Shopify, due to more integrations for them being available in Shopify’s app store.

In most cases, to use a third-party email marketing tool with Squarespace forms, you’ll have to use Zapier to create an integration between the app and your Squarespace site — something that can result in additional costs and set up time.

Alternatively, you can use HTML code to embed forms from other email marketing providers onto Squarespace site pages.

But you mightn’t need to bother with integrating an email marketing tool at all, because both Shopify and Squarespace give you built-in features that let you create and send newsletters.

Let’s take a look at these.

Squarespace Email Campaigns

Squarespace’s built-in email marketing feature is called ‘Squarespace Email Campaigns’ — and you have to pay extra to use it.

There are four Squarespace Email plans available:

These plans are pretty cheap by comparison to the plans available from dedicated email marketing solutions (especially at the top end of the pricing scale).

The key benefit of using Squarespace Email Campaigns is that you can manage both your website and mailing list — arguably the two most important online assets of any business — in one place.

And because it automatically pulls design settings from your website into its email editor, the newsletters you create end up being immediately consistent with your existing brand.

(That said, this brand consistency will depend on which typefaces you use on your site — not all fonts that you’ll find in the Squarespace website editor are available for use in e-newsletters).

It’s fair to say that Squarespace’s e-newsletter templates are attractive and easy to edit; a drag-and-drop interface that is quite similar to Squarespace’s web page editor is provided to help you with the editing aspect.

Helpfully, you can insert content from your Squarespace site extremely easily into your newsletters (blog posts, product information etc.).

In terms of functionality, although it’s nice to see some autoresponder functionality being included with Squarespace Email Campaigns, it’s currently basic by comparison to that provided by dedicated email marketing tools like Mailchimp or GetResponse (we’re talking simple ‘drip’ campaigns only). And there’s no split testing or comprehensive email segmentation available.

Shopify Email

Perhaps hoping not to be outdone by Squarespace — or perhaps just following the ‘all-in-one’ trend we increasingly see in app development — Shopify has introduced a similar email marketing tool into its product too, ‘Shopify Email.’

Slightly annoyingly, this comes in the format of an app that must be installed on your store before it can be used, but once this is done, it integrates pretty seamlessly with the Shopify environment.

As with Squarespace Email Campaigns, the main advantage of using Shopify Email is that it allows you to manage your website and mailing list in one place (and keep branding fairly consistent too).

The best thing about Shopify Email is its price. You can use it to email 10,000 subscribers a month for free, with a $1 per month fee for every additional 1,000 subscribers you message (with even lower fees available for high-volume email senders). And, unlike Squarespace, there’s no monthly fees to worry about when you use the service.

And recently, automation features have been introduced too: you can configure Shopify Email so that it sends welcome emails, upsell emails etc., based on specific subscriber actions.

Overall, while Shopify Email and Squarespace Email Campaigns don’t yet offer the levels of email automation sophistication that you’d find in a professional solution like Mailchimp or AWeber, they are competitively-priced tools that add a lot of value to both platforms.

But because it’s available for free, comes with generous send limits and has slightly better automation features, the better-value email marketing tool of the two is currently Shopify’s.

Blogging in Squarespace and Shopify

Blogging is an often-overlooked, but extremely important part of running an online store. It’s absolutely vital to inbound marketing activity — where you use quality content to drive up traffic and, by extension, sales.

The good news is that both Squarespace and Shopify provide built-in blogging functionality (something that is not true of all ecommerce platforms).

In terms of which is better, when testing both platforms I’ve always found Squarespace’s blogging functionality to have the edge over Shopify’s. This is chiefly because its interface is considerably slicker — unlike Shopify’s blogging tool, you’re dealing with a drag and drop editor that lets you insert any type of content you like into a post easily (be that a gallery, map, or product — see screenshot below for an example).

Squarespace also lets you do more with the blog content itself — you can drop it easily into any page or section of your site using attractive and flexible ‘summary blocks’ (pictured below).

Shopify does let you drop blog content into other sections of your site too, but Squarespace gives you much more control over how (and where) you display it. Squarepsace lets you show featured posts, ones written by a particular author or containing a certain tag etc. — by default, Shopify doesn’t give you these sorts of presentation options.

You can also add both categories and tags to posts in Squarespace while Shopify facilitates the addition of tags only.

And finally, Squarespace lets you sell your blog content via a paywall system — you can let users see previews of posts and set free article limits to entice users to pay for full access to your blog.

As with much else in Shopify, you can ultimately do similar things — but not without resorting to a third-party app, which will involve extra costs and configuration time. So overall, when it comes to blogging features, it’s a clear win for Squarespace.

Apps for Shopify and Squarespace

The app stores

Both Shopify and Squarespace have stores where you can access apps — both free and paid-for — that add functionality to your site.

Shopify’s app store contains over 13,000 apps. These add extra functionality to Shopify stores (for example SEO enhancements, dropshipping, print on demand functionality etc.) or let you connect your Shopify store to other important business apps (for example Mailchimp, Zendesk or Xero).

Squarespace’s apps come in the form of ‘extensions.’ These represent a relatively new development for the company, so at time of writing there is only a limited number available — just 45. But they do cater for integrations with key dropshipping and print on demand suppliers, and you can expect the range of extensions available to grow over time.

Additionally, there are a few ‘official integrations’ available out of the box with Squarespace (available on the ‘Business’ plan or higher) — these include Mailchimp, ChowNow, OpenTable and quite a few others.

For anything else, you can either embed code from other apps into your Squarespace site using a HTML code block, or use the app-syncing service Zapier to connect its forms to other online tools.

For bespoke functionality, you can code something yourself, or buy some third-party code snippets (these are increasingly referred to as ‘Squarespace plugins.’).

Mobile apps

Shopify and Squarespace also provide users with mobile apps for managing their sites or stores on the go.

There are three key Squarespace apps available for managing content:

(These all work on both iOS and Android devices).

The ‘Squarespace’ app is the main app you’ll need to manage a Squarespace site on the go — it lets you edit content, view analytics and manage orders (and if you’re US-based, you’ll get access to point-of-sale features through it too).

The ‘Scheduling’ apps are designed to let you manage appointments with your clients (‘Acuity Scheduling’) or let your clients book and manage ones with you (‘Acuity Scheduling Client’).

Shopify provides quite a few apps too, but the most relevant ones to merchants are usually the ‘Shopify’ app and the ‘Shopify POS’ app.

The ‘Shopify’ app allows you to edit certain aspects of your Shopify site, view basic stats and check on orders.

As its name suggests, ‘Shopify POS’ is an app for using Shopfy’s POS (point of sale) features — it allows you to take orders and accept payment for goods in a physical location.

The above two apps are all you need really to run a Shopify store on your mobile device, but if you want more, you can pick up some other Shopify apps — these include a customer chat app (‘Shopify Inbox’), a shopping app (‘Shop’), a stock photography app and a logo maker.

Of these additional Shopify mobile apps, ‘Shopify Inbox‘ and ‘Shop‘ are probably the most useful.

The ‘Shopify Inbox’ app lets you add a live chat service to your Shopify store and makes it easier to manage queries and share your product details with customers when chatting with them over other chat services (Facebook Messenger and Instagram).

The ‘Shop’ app provides its users with an accelerated checkout option, the option to pay for products bought on Shopify stores in installments and ways to follow or discover brands. It also provides a mechanism for letting shoppers tip merchants.

Customer support

Until very recently Shopify had a clear edge over Squarespace when it came to customer support, because unlike the latter it offered phone support on all its plans. This has now been restricted however to its $2,300+ ‘Shopify Plus’ offering.

This means that — enterprise level plans aside — Shopify and Squarespace offer live chat and email support only (something that contrasts negatively with key competitors Wix and BigCommerce).

Of these two channels the most immediate responses are available via live chat — and it’s here where I found that Shopify retains an edge over Squarespace in the customer service department. This is because while Squarespace’s live support is offered in English only, Shopify provides it in several languages, namely:

(Support can be provided in other languages via use of Google Translate).

As for online help centers, Squarespace’s support materials are provided in eight languages; Shopify’s are presented in 18.

Oddly, however, Shopify’s online help materials don’t feature any screenshots or photographs. By contrast I found Squarespace’s to be packed full of images and videos — making its help portal more user friendly than Shopify’s.

A note of caution is worth sounding regarding the customer support offered from both Shopify and Squarespace — the quality of support you’ll get often depends on what you’re doing with your template.

For example, if you’re using one of the standard free Shopify templates (i.e., the ones developed by the company itself), you can expect fairly comprehensive customer support if it’s not behaving as it should. But if you opt for a third-party, paid-for template, you may have to deal with the designers of that template if you run into trouble. And how good that support is will depend on the designers in question.

Similarly, Squarespace’s customer support team are pretty good at assisting with template related queries, unless you customize your template by adding your own CSS or HTML to it — in which case the Squarespace support team may not be able to support you as fully.

I’ve had more personal experience of Squarespace’s customer support than Shopify’s and it’s varied from being brilliant (when I was enquiring about technical issues relating to SSL) to dreadful (when I was enquiring about Squarespace and GDPR).

One thing that is likely to annoy both Squarespace and Shopify users is that before you get to see any contact details for their support teams, you need to search for an answer to your problem first on the Shopify and Squarespace help sites (or in Shopify’s case, ask their AI chatbot assistant for help).

I can see the rationale behind this, but I think that many (perhaps most?) users will have already searched for a solution to their problem before getting to the point where they want to contact a support team — and this approach feels like it’s making customers jump through unnecessary hoops.

Shopify vs Squarespace: the verdict

If your primary aim is to build an attractive website to showcase content, then of the two products here, Squarespace is the better option. I’d argue that this is especially the case if you’re working with images — Squarespace is extremely good for creating online photography portfolios. I feel that it’s also a great option for those working in a creative industry — musicians, authors and other creative types are particularly well served by Squarespace.

If you are hoping to build a content-focused website or a blog and sell a couple of products on the side as well, then Squarespace is probably still the best option — so long as you are happy to sell in just one currency, and aren’t dealing with too many different tax rates.

However, if your aim is to create a professional online store with automatic tax calculation, point of sale functionality, detailed reporting and a large inventory of products, then Shopify is the better platform — its feature set and payment gateway options are significantly more extensive (and it its SEO features are arguably a bit stronger too).

I’ll leave you with a list of the key reasons why you might pick one of these platforms over the other; but as always, before committing to either product, I recommend trying them both out thoroughly.

Do leave a comment if you have any thoughts on either platform, or any questions. We read them all and will do our best to help.

Pros and cons of Shopify vs Squarespace

Alternatives to Shopify and Squarespace

There are plenty of alternatives to Squarespace and Shopify available.

If you’re hoping to build an ecommerce site, you might like to investigate BigCommerce; it is feature-rich and very easy to use (and particularly good when it comes to providing merchants with the option to add a wide variety of product variants and taking multi-currency payments).

See our BigCommerce review, BigCommerce pricing guide and our BigCommerce vs Shopify comparison for more details about this platform.

If you are on a low budget and hoping to build a simple website, then Wix is worth investigating.

Check out our Wix review, our Shopify vs Wix comparison, our Squarespace vs Wix post and our Wix vs Shopify vs Squarespace shootout for more information on this platform.

If designing a bespoke content site is your key aim, Webflow is a good option – it comes with a host of very attractive templates that can be tweaked to the nth degree..

If your main concern is finding a platform that combines an online store builder with a strong POS system, then Square is well worth investigating — especially if you work in the catering business (it offers a lot of useful features for restaurant and takeout services). You can learn more about this platform in our Square vs Shopify shootout.

If you already have a website — for example a WordPress site — Ecwid is worth a look. This allows you to add comprehensive ecommerce functionality to an existing online presence. You can read our Ecwid review here, or our Shopify vs Ecwid comparison here.

And speaking of WordPress, the WooCommerce plugin for WordPress is a great option for turning a WordPress site into a professional ecommerce store. Check out our WooCommerce vs Shopify comparison for more details about how to go about doing this; our Wix vs Squarespace vs WordPress guide is also of relevance here.

If you’re on a low budget, options like Jimdo and GoDaddy are possibly worth a look; our Shopify vs GoDaddy comparison and our Squarespace vs GoDaddy comparison may help here.

Finally, you may be wondering if online marketplaces like Etsy, eBay and Amazon are good options for building an online store — our Shopify vs Etsy, Shopify vs eBay and Shopify vs Amazon articles will give you some insights on this.